The needs of the one...

Just got back from ASGA's National Student Government Summit in DC. It was the largest training conference we've ever produced, with 555 registrants from 101 institutions in 35 states. The entire ASGA staff and nearly all of our speakers participated. We think it was the best conference we've ever produced.

With this said, we did encounter a new situation there. One student told me that she was very uncomfortable being photographed. We always have a professional photographer and videographer capturing "moments" that we can then post at the conference web site. Potential future attendees then can learn what it's really like to come to the conference.

I personally don't think it's a "big deal" to be photographed, and initially thought this student was overreacting. "Just deal with it," I was thinking to myself.

But then I reconsidered. Maybe she had something happen in her past that caused her to feel this way about photos. ASGA and I certainly need to be considerate of all of our attendees' concerns and opinions. We need to be listening and trying to serve them better.

When an SGA registers for one of our conferences, they agree on the form that all photos and video taken are ASGA's property and may be used for promotional purposes. But individual students rarely see this form, as an advisor or one officer signs up for the entire group.

I don't want to make the registration process take longer and be more complex. But I'm thinking that in the future, we may allow students who don't want to have their photo taken to put a red "sticker" on their conference name tags. This would alert our photographers that these students are "off limits" for photos.

ASGA's conferences serve thousands of students and advisors each year. We've now produced nearly 60 conferences in the past five years. While we've never had a complaint before about photos, we are taking this one student's concerns seriously. And we may change and improve policy because of it.

ASGA does serve the "masses," but we're also conscious about the needs of the one.

Serving is on my mind...

Being a parent of five children and also a man of "faith," service is always in the forefront of my life.

Teaching and training my children means being more self-less-- giving up most of the things I did before I was married and had children. Being a good parent is about giving up time as well. It's all about serving.

My "faith" also demands that I be a servant and have a mentality of helping others all the time.

This philosophy of focusing on helping and serving others translates well to be a public servant, such as a leader in Student Government.

Student leaders often are self-serving, using their positions for personal gain as their priority over helping to improve the institution for their constituents, their fellow students. Our nation's elected "leaders" most assuredly usually base decisions on what will get them elected the next term and what will help them get more attention personally or make more money.

ASGA is trying our best to teach the importance of service to others. I attended a White House ceremony recently during which President Bush encouraged Americans to give of themselves, to volunteer 4,000 hours to their communities during their lifetimes. I endorse and support this initiative. Being a leader should be all about service.

We're back...

Back to work today after giving it my all at ASGA's National Student Government Summit this past weekend. It was the largest event we've ever produced-- nearly 600 students and advisors from 100 colleges and universities in 38 states. It might have been the largest Student Government conference ever!

Admittedly, it is a whale of a lot of work to produce an event of this size and complexity. We had eight concurrent workshops going on, nearly 50 roundtables, two keynote speakers, and nearly two dozen talented and knowledgable speakers in attendance. What a great experience for everyone.

After we got done Sunday afternoon, and I had my final consulting appointment, we headed for the airport in plenty of time to catch our 7:35 p.m. flight. But we arrived at the gate to find out that weather had delayed our plane and we wouldn't be leaving until 10:30. I didn't get home until 2:20 a.m. Monday morning, missing the traditional frenzied "greeting" from my wife and children. The other ASGA team members didn't get home until nearly 4:00 a.m.!

Also, on the flight up to DC, I was one of the last to board my flight, based on "zones." There were no overhead bins left, so the flight attendant made me check my bag-- I thought they would bring it to me at the end of the flight, but it turns out they "checked" it like normal baggage. But it wasn't there when we arrived-- this was a mission critical bag and had our nametags, petty cash, reports, and several signs. The bag turned up a day later at the conference hotel about 30 minutes before we started our official registration!

Two problems that happened at the beginning and at the end were really the bulk of the challenges we had at this conference, despite its complexity and size. And both problems were outside of our control.

This shows me that despite all of your pre-planning, all of your work ahead to make sure everything goes well, there are things outside of our control. We can't do anything about it.

We just have to do our best and make the event or project happen despite the problems. How we react to those unexpected problems shows what we really are like as leaders.

I'm glad to be home and am spending time with my wife and children. Soon we'll be getting ready for our Chicago and Dallas conferences.

A week to go...

Yesterday, our team shipped the rest of the materials that we'll be using at our upcoming National Student Government Summit in Washington, D.C. It's the largest Student Government conference in the nation.

It takes months of planning and hard work to produce an event of this magnitude. Nearly all of ASGA's "headquarters" staff is coming to pitch in. Compared to our regional conferences, we have more than four times the number of speakers, workshops, and even days (this is a four-day conference, while our regionals are one-day events).

It was exciting yesterday to see the last of the boxes head out.

Last night, when I was with the family doing a little shopping, I noticed the time-- 7:03 p.m. I told everyone that one week from now, our conference video introduction would be playing and we would be starting the conference!

The National Student Government Summit is by far ASGA's biggest and most exciting event. And as it grows (all four years it has grown in number of participants, speakers, and workshops), it becomes more of a challenge to manage. But our team works hard and we get better at planning. We're learning all the time, just like our "constituents," Student Government leaders and advisors.

We're an organization that continually tries to grow and improve.

For those of you who are coming to DC next week, thanks. You're in for a great time and will learn a lot. See you in DC!

Getting ready

The whole ASGA team is starting to get into our "national conference" mode. With ASGA's National Student Government Summit about five weeks away, we're already planning, getting materials ready, working on handouts and presentations, and confirming speakers. It might be the largest Student Government conference in the history of the nation.

It's a ton of work and planning to create an event that "looks" well-organized. There is so much planning and work that goes into creating an event that is enjoyable to attendees.

We also want to make it better for returning attendees. We always are incorporating new workshops and new ideas to make the experience better for everyone. ASGA is an organization that is constantly working to improve, with the goal of better-serving our members.

Hope you can make it to this year's national conference. It's not too late to register, although our hotel block is nearly sold out again (we have already added to the block three times). Register at www.asgaonline.com/conferences/national.